2012 is well underway and I wanted to look back with a more thoughtful reflection on 2011, including all the joys and sorrows.

I wrote this (fairly long) post and included some bullet points at the end with key points, but I decided I would share those upfront in case you, dear reader, are in a hurry and just want the cliff notes.  In the event you are intrigued and want to know more, there’s plenty more below.

And by all means, I would like to hear from you on what went well in 2011 and what you are looking to improve in 2012.

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